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Technical Requirements Print E-mail

What applications are required to run the training?
Can this be run/maintained from our own intranet?

How do I integrate Essential Skillz Courses with my organisation's existing LMS?
Can I integrate Essential Skillz Risk Assessments with my organisation's existing LMS?
Installation – Hosted v Local installation
What can you tell me about your technical infrastructure?
Do you have systems for monitoring incidents/response times?
What client IT involvement if any is required at implementation and on an ongoing basis?
How many dedicated staff do you have on support?


What applications are required to run the training?

To access the training and assessments users just need Microsoft Internet - Explorer 5.5+ browser (or Firefox 1.5) with Flash enabled.  


Can this be run/maintained from our own intranet?

Where required, EssentialSkillz is still able to offer the option of installing and maintaining the software in house. Although we host the vast majority of our systems, this may not be appropriate for organisations operating within industries that may have specialist security requirements, defence or finance for example. Please note that we charge an installation fee for an intranet set up, as a technical support representative will be present at client site to assist your own IT department with this process. They must then assume responsibility for installing any future upgrades.


How do I integrate Essential Skillz Courses with my organisation's existing LMS?

EssentialSkillz have integrated their Health & Safety e-learning content with several different Learning Management Systems (LMS) including SABA, NETg, Cornerstone, Moodle and Plateau.

Why integrate?

It simply does not make sense for an organisation to have more than one LMS. An LMS not only delivers e-learning content across an organisation, it also maintains a training history for every user on the system. It is essentially a training database for all online (and sometimes classroom) delivered training.

It would not make much sense to have Health & Safety training records in one LMS, IT training in another and management training in yet another database. Besides most of the administration required with an LMS is the constant updating of employee details such as changes of department or location plus the addition of new starters and removal of leavers.

Benefits

There are three main benefits to having one primary LMS and integrating all content, including Health & Safety training into one system:

  • All training records are held in one database
  • Employees have just one LMS to log in to
  • Individual departments do not have the burden of keeping multiple systems up to date to reflect employee movement

Integrating EssentialSkillz e-learning content

EssentialSkillz e-learning courses are SCORM 1.2 compliant, so lend themselves to fast and easy integration with SCORM 1.2 compliant LMS. Examples of where our training content has been integrated into other LMS include:

  • Learndirect Scotland
  • Learndirect England and Wales
  • FAS Ireland
  • Here2learn.com


Can I integrate Essential Skillz Risk Assessments with my organisation's existing LMS?

While it is relatively easy to integrate EssentialSkillz e-learning courses into any SCORM compliant LMS, it is not so easy to provide an online risk assessment to learners. However, unlike our competitors, EssentialSkillz can provide full blown, real-time "SCORM Integration".

The reason for the complications surrounding the integration of the risk assessment is that standard LMS are built to deliver and track training courses and do not contain the specialist functionality built in to create, deliver, track, report and manage the resolution of risk assessment concerns. Our specialist LMS, O-LAS, will be required to deliver this functionality. For O-LAS to work seamlessly with an organisation's primary LMS, a certain amount of integration work needs to be undertaken.

EssentialSkillz proprietary Online Learning & Assessment System (O-LAS) can best be described as a four-in-one system, providing the following functionality:

  1. Learning Management System (LMS)
  2. Risk Assessment Software
  3. Integrated Content Development/Authoring Tool (CDT)
  4. Absence Management System (AMS)

Our best selling Display Screen Equipment (DSE) solution, ErgoWize, is a two part solution comprising:

  1. DSE/Workstation Ergonomics training course
  2. Risk assessment of an individual's workstation

To deliver this solution, we utilise the first two parts of O-LAS, namely the LMS and the Risk Assessment software. When a customer already has an LMS, then this LMS can act as the primary LMS and replace the existing LMS functionality within O-LAS. However, the primary LMS will not be able to deliver the second part of the solution, the self risk assessment.

Therefore, we need to integrate O-LAS with the customer's primary LMS to provide the a viable solution to their DSE compliance needs.

Why a SCORM Integration?

Without a full SCORM integration, Health & Safety departments would have to maintin a separate employee database on a separate LMS. Employees would need a separate username and password to a separate LMS/Risk Assessment system and training data would have to periodically downloaded from one system and uploaded to another, with all the issues of trying to match data from one database to another.


Installation – Hosted v Local installation

The system can also be hosted on our own dedicated servers, bringing a range of key benefits:

  • No internal IT resources required (apart from providing an internet browser to each user)
  • Improved support response times
  • Instant content updates to reflect changes in legislation and/or best practice
  • Instant access to new courses and system enhancements

Data always remains your property and we endeavour to take every reasonable precaution to protect and secure your data against malicious use and attack.  Please see our Privacy Policy.

Employees do not need open access to the internet to utilise our hosted solution. Via the Intranet, your IT team can allow users to access our internet server on an exceptions basis, by placing our domain name on their list of approved sites.


What can you tell me about your technical infrastructure?

Our server has a Red Hat Linux operating system with Apache server installed. Our application (O-LAS) is written in PHP with a MySQL database.

What can you tell me about your technical infrastructure?Our server has a Red Hat Linux operating system with Apache server installed. Our application (O-LAS) is written in PHP with a MySQL database.What can you tell me about your technical infrastructure?Our server has a Red Hat Linux operating system with Apache server installed. Our application (O-LAS) is written in PHP with a MySQL database.What can you tell me about your technical infrastructure?Our server has a Red Hat Linux operating system with Apache server installed. Our application (O-LAS) is written in PHP with a MySQL database.

Our courses are written using Macromedia Flash. This enables us to deliver interactive content with cutting edge graphics and exceptional streaming ability.  However, we also have non Flash versions, which are compliant with Level 3 accessibility standards and can be fully customised by each organisation using our Content Management System.

Each client PC needs a browser (IE or Firefox preferred) with JavaScript and Flash enabled.  Security settings also need to allow for a session cookie to be created so that course progress can be tracked by the LMS. 

Access to the internet, usually through trusted site/white list designation on an organisation's firewall, is also required for hosted solutions which account for 95% of what we deploy.


Do you have systems for monitoring incidents/response times?

The management of our servers in contracted to a third party who have looked after our hosting requirements since 2001 - Novarra.ie (www.novarra.ie). They offer similar services to the likes of Attenda, Rackspace, and ukfast in the UK. Novarra.ie  have provided with us with an exceptional level of service.

Under the terms of this contract they provide all the basic server and firewall management functions such as:

  • 24-hour emergency telephone support
  • Cisco Pix 515e Firewall
  • Server Monitoring – FTP, HTTP, PING, POP3, SMTP
  • Daily Backup
  • Patch Updates and Server Maintenance
  • Network and Datacentre

What client IT involvement if any is required at implementation and on an ongoing basis?

Because we host the solution for you there is little or no reliance on internal IT resources. The IT department just need to ensure that Flash is enabled and that users can access our web server.


How many dedicated staff do you have on support?

Our LMS, CDT and courseware were all developed in-house. The development team that created these products are available between the hours of 8am to 6pm, Monday to Friday, to give top level, email and telephone support to our products.

Issues regarding server availability are dealt with on a 24/7 basis by our partners, Novarra.ie who have personnel based on site at the data centre, ServeCentric.

Data centre staff are also available 24/7 to provide "intelligent hands" support if required.


Have we answered all of your questions?

For more information call us on 08700 621162 (UK) / +353 91 778822 (Intl) or complete this Form.