EssentialSkillz were founded in Galway (Ireland) in 2001 by husband and wife team, Tony & Michelle Dervan. Tony had worked on multi-million dollar eLearning projects for Microsoft Interactive Press and Michelle was an experienced classroom teacher. Galway is still home to EssentialSkillz and is supported today by customer-facing offices in Chester (UK) and Delaware (USA).
We are extremely proud of the quality of our product and the service we provide. We work hard every day to ensure we deliver excellent value to our customers. As good as we believe our product to be, it is our after-sales support that differentiates us in the market.
With over 80% of support queries dealt within 30 minutes, it's safe to say that you are in good hands with our support team, we have three main ways of contact, telephone, live chat, and email.
Here are the latest stats from our customers:
I was taken care of Immediately
Between 10 to 30 minutes
Between 30 minutes to an hour
Between 2 and 4 hours
More than 4 hours
Before you select a partner for such an intangible service as hosted software we would encourage you to speak to as many existing customers as you can. Just tell us which customers you would like to speak to. Our customers are always happy to help others improve health, safety, and compliance in the workplace.
Parent Company: RiskWize Limited T/A EssentialSkillz
Registered in Ireland No 348119
D&B D-U-N-S: 985478366
Subsidiary: EssentialSkillz Limited
Registered in UK No 09697809
D&B D-U-N-S: 221016733
For postal address details and telephone numbers please contact us.