Disciplinary & Grievance Online Training

  • Provides information on how the organisation deals with misconduct or where performance or attitude is below an acceptable standard.
  • Provides information on how you can raise a grievance you may have in relation to your work and workplace.


Tablet Friendly
Accredited for CPD


The EssentialSkillz Disciplinary and Grievance Online Training Course covers the importance of disciplinary and grievance procedures in the workplace. Managing poor conduct or below-par job performance can be a difficult task, but it is a necessary one. Without it, a workplace is unlikely to operate efficiently and employees can become disengaged. Disciplinary and Grievance Procedures help to achieve acceptable standards of performance and behaviour in the workplace. Employees need to know what standards are expected and the steps that will be taken if these expectations are not met. The Disciplinary training outlines what constitutes gross misconduct and grounds for dismissal, the different stages within a disciplinary procedure and the range of actions that can be taken. The online course covers how an employee can raise a concern regarding their work or workload, working conditions or relationships with colleagues and how concerns will be dealt with in a fair and consistent manner. An employee’s rights, both for representation and to appeal disciplinary action taken are covered.

Like all EssentialSkillz courses, this Disciplinary and Grievance training course can be customised to meet your needs, enabling your workforce to understand the specific policies and procedures you have developed for your organisation. A designated course administrator can edit the text and images within the course, and link to organisation-specific documentation that may be in place, all at no extra cost.

Course Objectives

  • To give examples of disciplinary and grievance matters in the workplace.
  • To explain the importance of fair and reasonable behaviour in dealing with disciplinary and grievance issues.
  • To outline the organisation’s approach to dealing with disciplinary and grievance issues in the workplace.

Course Details


On successful completion of the test users can download and print a certificate.


The course lasts approximately 35 minutes.


Users are required to take a final test consisting of 10 default questions. The default pass mark is 70%

The course administrator within your organisation can:

  • Change the pass mark
  • Implement the random test question feature which selects 10 questions from a bank of 20.
  • Can specify that more than 10 questions must be answered (up to the full bank of 20 questions)

Target Audience

This course is suitable for all employees including management so that everyone knows what standards of behaviour are expected, how to raise a concern and how disciplinary and grievance issues are dealt with.