The EssentialSkillz Diversity and Inclusion course aims to increase our understanding of our unconscious biases and how we can overcome them to create more inclusive workplaces. One way to combat unconscious bias is to learn more about diversity. A lack of understanding about people who might be different from us can result in hurtful misunderstandings and bad feelings, or even lead to conflict or discrimination.
To broaden our understanding of diversity, the course outlines some of the qualities and characteristics that make us different. It covers concepts such as personality traits, cross-cultural communication, traditions and customs around the world, neurodiversity, LGBTQ+ terminology and mental health.
While everyone has different ways of looking at things, we all need to respect each other. This applies whether you’re an employee, employer, a manager or a supervisor. The course shows you how you can enhance your emotional intelligence and build stronger relationships with those around you.
It describes appropriate and inclusive language, as well as highlights the type of language to avoid. When we respect each other, despite our differences, we can work towards a more inclusive, innovative and positive working environment for everyone.
Like all EssentialSkillz courses, this Diversity and Inclusion eLearning course can be customised to meet your needs, enabling your workforce to understand the specific policies and procedures you have developed for your organisation. A designated course administrator can edit the text and images within the course, and link to organisation-specific documentation that may be in place, all at no extra cost.