Internet, Email and Social Media Online Training

This Internet, Email and Social Media Online Training course covers:

  • Employees’ responsibilities for internet, email and social media use.
  • What is appropriate and inappropriate when using the organisation’s IT facilities and equipment.
  • The importance of protecting confidential information.

Fully customisable by you, at no extra cost.

Try the course FREE for 30 days

Course Introduction

What employees do on the internet, email and social media can directly affect them individually, as well as the organisation. Inappropriate use, whether intentional or unintentional, could leave the organisation vulnerable to data breaches, cyberattacks, reputational damage, productivity loss, and financial, civil and criminal penalties. Employees could be subject to disciplinary action, as well as financial and legal penalties for unacceptable use.

To help avoid this, employees must appropriately use the organisation’s IT facilities (eg networks that include private intranets and public internet), software and equipment (eg PCs, laptops, tablets, smartphones).

This Internet, Email and Social Media Online Training course takes on average 30 minutes to complete.

Course Content

The EssentialSkillz Internet, Email and Social Media course helps employees understand their responsibilities for internet, email and social media use. They will learn what online activities are unacceptable, such as internet for personal use, defamation, discrimination and copyright infringement. The course describes how they can protect the organisation’s systems and data from cybercrime or employee data breaches, for example by using strong passwords, being aware of phishing emails, keeping browsers and operating systems up to date, and securing equipment inside and outside the office.

Like all EssentialSkillz courses, the Internet, Email and Social Media eLearning course can be customised to meet your needs, enabling your workforce to understand the specific policies and procedures developed for your organisation. A designated course administrator can edit the text and images within the course, and link to organisation-specific documentation, all at no extra cost.

Key features

All our courses provide technically accurate training which keeps your organisation in line with best practice. We include the latest techniques in learning which ensure learners are engaged throughout. Our courses are also:

Fully customisable by you

Add your own scripts, images, videos, presentations and interactions – with no coding experience required. Use our suite of templates to make our courses your own, delivering highly relevant training to your organisation at no extra cost.

White label branding

We can brand our training with your unique corporate identity to make your users feel right at home throughout the training journey.

Integrate with your LMS

You can deploy this course using our compliance platform. Alternatively, you can deliver this course, with all its key features, directly from your third-party LMS.


Our Internet, Email & Social Media Policy course can integrate with JAWS ® a widely available text-to-speech integration to help visually impaired users engage with the same, unabridged and high-quality compliance training as their colleagues.


On successful completion, learners receive a personalised certificate which includes the learner’s name, score and date of completion. Certificates can be viewed, downloaded and printed off at any time to serve as a record of compliance.


Our Internet, Email and Social Media Online Training course is CPD and IIRSM certified. This ensures that our courses adhere to the highest standard of training and will provide a practical and meaningful learning experience to our customers.

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Fully access any of our courses to see if this award winning content is the right fit for your organisation.


Why is this course important for compliance?

  • Employers must ensure that employees know how to protect the organisation’s systems and data to meet legal obligations, including those for data protection, copyright and equality.

Add your own questions

Create your own question and answer bank to test your users on the key information that they need to know to be fully compliant. Set core questions to appear in the test section that users are required to pass so that crucial learning points are reinforced.

Randomise test questions

Generate 10 random questions from a bank of 20 to test your user’s retention and understanding of key content.

Set the pass mark

As training administrator, you can configure the passing score that users need to complete the course. Set your own grade boundaries to ensure your training complies with the standards set out by your organisation.

Who should take this course?

Employees who have access to the internet, email and social media for work.

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