The Business Communication course provides advice on written communication, such as emails, as well as for virtual meetings via voice or video conferencing. Business Communication assumes a basic understanding of nonverbal communication skills (see our Communication skills course for more details), and builds on this to discuss emotional intelligence, persuasion and conflict resolution. The course also describes how to prepare for a presentation so you can most effectively communicate your message to an audience.
Through effective communication, you can gain respect, bring value to your organisation and build positive relationships.
Like all EssentialSkillz courses, this Business Communication eLearning course can be customised to meet your needs, enabling your workforce to understand the specific policies and procedures developed for your organisation. A designated course administrator can edit the text and images within the course, and link to organisation-specific documentation, all at no extra cost.